It can take up to 10 business days for the funds to be fully returned in such circumstances. When a transfer fails, you receive a failed payout notification (if enabled in the Shopify Payments account settings) and your admin banner updates with the reason for the failed payout. If the transfer was submitted on a business day and you don’t receive the money in your bank account within a couple of days, then this likely means the transfer failed. For transfers sent on business days, you should receive the funds by the next day. This means that if funds were sent to you on a holiday or a weekend, then you'll probably receive the money in your bank the next day your bank is open. We transfer funds every day, but most banks only process the transfer on business days. Why does my payout show “Paid”, but no funds have been deposited? The day a customer places an order on your store is determined from the time that the order was placed in the UTC time zone. What counts as a business day?īusiness days are Monday to Friday, except federal holidays for merchants in the United States, and statutory holidays for merchants in Canada, the United Kingdom, Ireland, Australia, and New Zealand. If you also have Shop Pay Installments active, and your customer uses it during their checkout, then the payout can take up to three business days. Business days do not include weekends or US holidays. If you use a Shopify Balance account, then you can receive your Shopify Payments earnings in as little as one business day. You can review all the transfers to your account that Shopify Payments attempts on the payout schedule in Shopify admin. We can't decrease an individual account's pay period, but we're actively working to reduce pay periods for all accounts. The time it takes for Shopify Payments to transfer funds to your bank account depends on your pay period. The funds are added to your next payout that meets this requirement. You can't receive funds if your payout is below $1, £1, or €1, depending on which currency you use in your store. For more information on the accounts that you can use, refer to the bank account requirements for Shopify Payments section in your country. The account you use to accept payouts needs to be a Shopify Balance account, a full checking account, or a current account in the UK and Ireland. Shopify Payments transfers funds to the bank account you have entered on the Payment providers page in your Shopify admin. Why does my payout show “Paid”, but no funds have been deposited?.
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